ContentsExpress Enables Insurance Carriers and Claims Adjusters to More Easily Collaborate with Insureds on Contents Claims
Needham, Mass. – March 12, 2013 – Enservio – www.enservio.com, the nation’s leading provider of software and services to property insurers, today announced the launch of ContentsExpress™, an online contents valuation tool used to accelerate the contents claims process for property insurance claims. Enservio’s ContentsExpress provides a secure online tool for insurance carriers and adjusters to inventory, value and adjust contents claims, as well as a fully interactive environment allowing improved communication between the carrier, policyholders and Enservio service teams.
“Using ContentsExpress for the past six months, we have seen it become a vital aspect of our daily routine,” said Justin Pruitt, property office claims representative from Indiana Farm Bureau Insurance. “ContentsExpress addresses the more challenging aspects of contents valuation, such as applying limits and recoverable depreciation issues, while simplifying the experience for the end user. As an adjuster who focuses on a high volume of contents claims, the ContentsExpress workflow, due to its flexibility, ease of use and level of detail, is irreplaceable.”
Carriers and adjusters have traditionally relied on static spreadsheets and an array of point-solution inventory and valuation tools to process contents claims. ContentsExpress marks the next phase in the evolution of contents claims solutions by providing carriers and adjusters with a fully-integrated tool they can access online anywhere and anytime.
“Enservio already helps leading insurance carriers dramatically improve the speed and accuracy of contents claims and now we’re taking it to the next level with ContentsExpress,” said Alex Harwitz, SVP, Product Management of Enservio. “ContentsExpress brings all of the tools and functionality carriers and adjusters need into one easy-to-access online environment. Adjusters can work closely with Enservio’s world class contents service professionals, as well as with their insureds, using one platform. We have also provided access to our proprietary technology and product database to enable adjusters processing their own contents claims to quickly and effectively value items and generate comprehensive settlement reports.”
Carrier Insights and Controls
ContentsExpress allows each carrier to create and apply customized administrative controls for handling property contents claims, reinforcing existing business processes. Through ContentsExpress, carriers can apply coverage settings and controls that will automatically be applied to each claim filed by claims adjuster staff, including policy rules and limits, coverage settings, payment tracking and depreciation tables.
Claims Adjuster Tools
Claims adjusters logging into ContentsExpress can quickly and easily enter claims inventory data, calculate valuations, adjust and evaluate the claim for settlement, all from a single screen. Adjusters simply enter the insured, policy and inventory data via the ContentsExpress user-friendly interface and are guided by a step-by-step process. Pre-set carrier and standard industry-controls automatically calculate and adjust the claim, resulting in trackable and searchable claims reports for both the carrier and insureds.
Enservio’s ContentsExpress is available immediately. For more information visit www.enservio.com or call 888.567.7557.
Enservio works on the biggest challenge in property insurance – what's inside. We provide a complete suite of software and service solutions to help property insurance carriers price their policies correctly, settle their contents claims quickly and accurately, pay their claims, and help policyholders get their stuff back. Founded in 2004, we are headquartered near Boston, in Needham, MA with offices and professional staff across the United States. For additional information, please visit the company’s web site www.enservio.com or call 888.567.7557. Connect with Enservio via LinkedIn (http://us.linkedin.com/company/enservio), Twitter (https://twitter.com/enservio), and Facebook (https://www.facebook.com/enservio).
Enservio is a registered trademark and ContentsExpress is a trademark of Enservio, Inc. All other trademarks referenced are the property of their respective holders.